elexis slot Platform Privacy Notice

This page describes what we collect when you use elexis slot and how we keep that data protected. We recognise that your privacy matters—whether you're accessing our live-dealer tables from Jakarta, placing bets on Liga 1 from Surabaya, or funding your account via DANA from anywhere in our service area.

We at elexis slot collect personal data only to the extent necessary to operate our platform, process your payments, verify your identity, and provide customer support. We do not sell your data, do not share it without your consent, and do not retain it longer than necessary. This notice explains our practices in detail.

If you have questions about how we handle your data, or if you wish to exercise your rights (such as requesting a copy of your data or asking us to delete it), our support team in Jakarta, Surabaya, Bandung, Medan, and Semarang can assist you. Contact details are at the end of this page.

What data we collect on elexis slot

We collect data in several categories when you register and use elexis slot.

Account registration and identity

When you sign up on elexis slot, we collect your email address, phone number, full name, and date of birth. These are required to create your account and communicate with you about your bets, payouts, and account status. We use your email to send you login links, payment confirmations, and customer service updates. Your phone number is used for two-factor authentication and account recovery.

Before your first withdrawal, we require account verification (KYC). We collect a copy of your government-issued ID (passport, national ID, or driving license) and proof of address (utility bill, bank statement, or rental agreement). We use these documents only to verify that you are who you claim to be and to comply with anti-money-laundering regulations. We do not share these documents with third parties except where required by law.

Payment and transaction data

When you deposit or withdraw funds on elexis slot, we collect information about your transaction. This includes the amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer), timestamp, and outcome (success or failure). We use this data to process your payment, reconcile your account balance, and detect fraud. We retain transaction records for accounting and legal compliance purposes.

We do not store your full credit card number, bank account number, or payment credentials on our servers. Payment gateways handle sensitive payment data on their own secure infrastructure. We receive only confirmation that your payment succeeded or failed.

Betting and gameplay data

When you place a bet on elexis slot—whether on Liga 1 matches, live-dealer games like blackjack or roulette, or slot games—we record the bet amount, the market or game selected, the odds or payout rules, the outcome, and any winnings or losses. We use this data to calculate your account balance, settle your bets, and provide you with a betting history.

We do not use your betting data to make decisions about your account access or to profile you for marketing purposes. We retain betting records for legal compliance and dispute resolution. You can access your full betting history anytime through your account dashboard on elexis slot.

Data retention: We retain account data for as long as your account is active. After you close your account, we retain transaction records and betting history for seven years to comply with financial regulations. Personal data like your name and contact details are deleted within 30 days of account closure, unless we are legally required to retain them.

Device and usage data

When you access elexis slot via app or browser, we collect information about your device (operating system, browser type, app version), your IP address, and how you use our platform (pages visited, features accessed, session duration). We use this data to improve our platform, diagnose technical issues, and detect fraud or abuse.

We do not use this data to track you across other websites or apps. Our analytics are internal only—we use tools like server logs and in-app event tracking, but we do not integrate with external analytics platforms that would allow third-party tracking.

Communication data

When you contact our support team on elexis slot via email, live chat, or phone, we collect and store your communication, including your questions, our responses, and any attachments. We use this data to provide customer service, resolve disputes, and improve our support processes. We retain support communications for two years after resolution.

How we use and share your data

Our use of data on elexis slot

We use the data we collect on elexis slot for the following purposes:

Third-party processors

We work with third-party service providers who process data on our behalf. These include payment gateways (which handle your DANA, e-wallet, mobile banking, or bank transfer), email providers (for sending you account confirmations), cloud infrastructure providers (for hosting our platform), and customer support tools. We require all third-party processors to sign data processing agreements, commit to protecting your data, and use it only for the specific services they provide to us.

Our servers and data processing infrastructure may be located outside your jurisdiction. By using elexis slot, you acknowledge that your data may be transferred to and processed in other countries, subject to the same privacy protections we provide.

Legal disclosure and jurisdiction

We may disclose your data if required by law, court order, or government agency. We will not voluntarily disclose your data to law enforcement except where legally compelled. If we receive a legal request for your data, we will attempt to notify you unless we are legally prohibited from doing so.

Our privacy practices are governed by the laws of the jurisdiction in which elexis slot operates. If you believe we have violated your privacy rights, you may contact our support team or pursue legal remedies under applicable law.

Your rights regarding data on elexis slot

  • You can request a copy of all personal data we hold about you
  • You can request that we correct inaccurate or incomplete data
  • You can request that we delete your data, subject to legal retention requirements
  • You can download your account data and betting history anytime from your dashboard
  • You can close your account and request data deletion through our support team

Cookies and tracking

We use cookies on elexis slot to maintain your login session, remember your preferences, and improve your user experience. These are functional cookies necessary for the platform to operate. We do not use tracking cookies or third-party cookies that would allow external parties to monitor your behaviour.

Most browsers allow you to control cookie settings. You can disable cookies in your browser settings, but this may affect the functionality of elexis slot. If you have questions about our cookie use, contact our support team.

Contacting us about privacy

If you have questions about our privacy practices, wish to exercise your data rights, or believe we have mishandled your data, please contact our support team on elexis slot. We have multilingual staff available across Jakarta, Surabaya, Bandung, Medan, and Semarang. You can reach us via:

We aim to respond to privacy inquiries within seven business days. If we cannot resolve your concern, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Changes to this privacy notice

We may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will post the updated notice on elexis slot and notify you via email if the changes materially affect how we use your data. Your continued use of elexis slot after changes are posted constitutes your acceptance of the updated notice.

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